Act with integrity
This means staying “fair” and unbiased, acting from a grounded position, recognising the challenges of a situation and acting in trusted relations with the courage to say what is needed.
Own and take action
This means taking clear responsibility for bold targets, being accountable for all targets, deliverables and actions as promised and ensuring follow through on key decisions taken, providing execution in a timely manner.
This means staying inquisitive towards the customer’s present and emerging needs, being creative in problem solving and inspiring ourselves to innovate solutions. We will engage and develop ourselves and our peers and follow our competitors closely.
This means doing all assignments “right the first time”, continually improving core competencies to deliver continuously better solutions, and being aware of the difference that makes to our customers and others.
This means creating an appreciative work environment, and acting receptively and respectfully towards colleagues and external partners to integrate views. It means demonstrating transparency and sharing honest and direct feedback with one another.